Resolution payments under the Youpla Support Program

This grant opportunity is part of the Youpla Support Program, which was announced by the Australian Government on 8 February 2024 as its enduring resolution for people impacted by the collapse of the funeral insurance provider, the Youpla Group.

The Youpla Group (formerly the Aboriginal Community Benefits Fund) was a funeral expenses insurer that primarily marketed its products to First Nations people. The Youpla Group entered liquidation in March 2022, leaving many people without cover, inflicting significant cultural, emotional and financial harm on many First Nations people and communities.

The Youpla Support Program will provide a Resolution Payment to Eligible Persons to help them recover from this harm. 

The Australian Government has determined that, to be eligible for the Resolution Payment, a person must have either:

• held a Youpla Group policy that was active on or after 1 August 2015, or

• been awarded a determination by the Australian Financial Complaints Authority (AFCA) in their favour against the Youpla Group, and this determination remains unpaid.